My experience with Rachel Ruffin was more than 5 star. She listed and sold for me three 2-4 unit multifamily buildings that I was selling around the same time. From the very beginning she paid attention to and promptly addressed every detail of my sales process. Experienced investors know that there are many things that can slow or keep a deal from closing, and Rachel went above and beyond to handle each of those things as they came up. She coordinated with agents, buyers, property management, underwriters and attorneys to make sure they did their part when called upon, especially if they were slowing down the deal. She also had an excellent knowledge of my market area and understood exactly where to price my properties to attract the best offers. She was always super professional and honest about my situation even if it wasn't what I wanted to here. Rachel showed me that a great realtor can make the difference between a great sales experience and no sale at all. Everyone that's looking to close a sales deal with the best results and the least hassle needs a Rachel Ruffin on their team!